At Zambezian Guide Travel & Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect the following types of information when you use our services:

• Travel preferences such as accommodation choices, activities, and special requests to customize your experience.

• Technical data such as IP address, browser type, and cookies when you browse our website.

2. How We Use Your Information

Your information is used to:

• Process bookings, payments, and reservations.

• Communicate with you regarding your inquiries, itineraries, and services.

• Improve our website, services, and customer experience.

• Send you updates, promotions, or newsletters (only if you opt-in).

3. Data Protection & Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or loss.

4. Sharing of Information

We do not sell or trade your personal information. Data may be shared only with trusted third-party partners (such as accommodation providers, activity operators, or payment processors) when necessary to deliver our services.

5. Cookies

Our website may use cookies to enhance your browsing experience, analyze traffic, and personalize content. You may disable cookies through your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Withdraw consent to receive marketing communications.

• Request deletion of your personal information, subject to legal or contractual obligations.

7. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.